Local consultants, investors and professionals who are not customers and refer a restaurant to Toast through the online referral form or in writing to a Toast employee may be eligible to receive a $500 referral bonus.

• Employees of Toast technical integration and strategic partners with existing referral programs, including immediate family and household members; 
• Toast employees within the Sales organization, including immediate family and household members; 
• Employees of an authorized Toast reseller, including immediate family and household members; 
• Restaurant owners, operators, or decision makers responsible for making the POS purchasing decision referring their own restaurants; 
• Franchisors responsible for making the POS purchasing decision referring their own franchisees; and 
• Individuals who are under 18 years old.

The Bonus Payout for a restaurant brand or group will be as follows: for the first location in a Restaurant Group, the referrer may be eligible to receive the full Bonus Payout of $500. For the second through the fifth locations in a Restaurant Group, the referrer may be eligible to receive a Bonus Payout of $250 total. For the sixth through the fifteenth location in a Restaurant Group, the referrer may be eligible to receive a Bonus Payout of $500 total.

You must complete an electronic W9 and ACH form before a bonus payout can be issued. Please make sure your ACH and W9 forms have been filled out on the Banking and Tax Information page. If your bank and tax details are complete and have been received, you can reach out to referrals@toasttab.com for further assistance.

If you are eligible for a reward and there was an error when you completed your original W9 or ACH form, you will be prompted to complete these forms again until the error is corrected. 

Visit My Account to see the status of referrals you've submitted. Once a referral is submitted, the information goes directly to the Toast Sales team, who will typically reach out the same day.

 A “Qualified Referral” is a restaurant that you refer to Toast either through Toast’s Local Partner Program website or in writing to a Toast Account Executive and: 

• is not an existing lead in the Toast system;
• enters into a Merchant Agreement Initial Order Form with Toast for POS services;
• has been live, processing transactions on the Toast platform for at least seven days.

No, verbal referrals are not accepted. To be eligible for a bonus, all referrals must be submitted in writing to a Toast Account Executive or through the channels available on the Home Page by: 

• Completing the Refer a Restaurant Form;
• Sharing your affiliate link/personal URL directly with your network, on your website/blog, social media bios, etc.; 
• Using one of the templates provided to send an email or post to LinkedIn or Facebook.

Our team will review your successful referral to ensure it meets our Terms & Conditions before moving forward with a payout. Once reviewed, we do our best to provide payouts within 30 days, but due to volume it may be delayed. You can reach out to our team at referrals@toasttab.com with additional questions or check referral status via My Account at any time.

If you are getting a ‘Login Failed’ message, that is likely due to an incorrect password. You can remedy this by clicking the forgot your password link under the password box on the login page. If after resetting your password you are still unable to login, please contact us at referrals@toasttab.com and we can assist you.