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Toast Local Partner Advocate Program Terms & Conditions

Effective for Qualified Referrals submitted on or after November 3, 2022

These Terms and Conditions (the “Terms”) apply to Toast’s Local Partner Advocates Program (the “Program”). By submitting a referral for a restaurant or otherwise participating in the Program, you agree to be bound by these Terms and Toast’s Privacy Statement.


Program Eligibility

Who is Eligible to Participate?

Local consultants, investors, professionals and friends who refer a restaurant to Toast for point of sale and payment processing services (“POS services”) through the online referral form or in writing, including by email, to a Toast Account Executive may be eligible to receive a $500 bonus payout.

Who is Not Eligible to Participate?

  • If you are a Toast employee or restaurant customer, please refer to our Toast Referral Program Terms & Conditions available here. This program is specific to Local Partner Advocates.
  • Employees of Toast technical integration and strategic partners with existing referral programs, including immediate family and household members;
  • Toast employees within the Sales organization, including immediate family and household members;
  • Employees of an authorized Toast reseller, including immediate family and household members;
  • Restaurant owners, operators, or decision-makers responsible for making the POS purchasing decision referring their own restaurants;
  • Franchisors responsible for making the POS purchasing decision referring their own franchisees; and
  • Individuals who are under 18 years old.


Referral Requirements

Subject to these Terms, for each “Qualified Referral” that meets the following criteria, you will receive the applicable Bonus Payout listed below. A “Qualified Referral” is a restaurant that:

  • You refer to Toast either through the online referral form, or in writing, including by email to a Toast Account Executive;
  • is not an existing lead in the Toast system; and
  • enters into a Merchant Agreement Initial Order Form with Toast for POS services, and has been live, processing transactions on the Toast platform for at least seven days.

Verbal referrals will not be accepted.

Toast reserves the right, in its sole discretion, to determine the original lead source. Exceptions may be made, in Toast’s sole discretion, if the referral has not been contacted by Toast for at least six (6) months.


Bonus Payouts

Referrers may be eligible to receive a bonus payout for a Qualified Referral as set forth herein (the ”Bonus Payout”). Local Partner Advocates (e.g. consultants, investors, professionals and friends) may be eligible to receive a bonus payout of $500 for each Qualified Referral.

The Bonus Payout for a restaurant brand or group will be as follows. A restaurant brand or group is defined as either a franchise group or corporate entity and its affiliates (each “Restaurant Group”). For the first location in a Restaurant Group, the referrer may be eligible to receive the full Bonus Payout as set forth above ($500). For the second through the fifth locations in a Restaurant Group, the referrer may be eligible to receive a Bonus Payout of $250 total. For the sixth through the fifteenth location in a Restaurant Group, the referrer may be eligible to receive a Bonus Payout of $500 total.

Toast will determine, in its sole discretion, whether a referral is a Qualified Referral eligible for a bonus payout and reserve the right to disqualify any referrer at any time for any reason from participation in the Program for reasons including but not limited to Toast’s good faith belief that referrer has violated these terms. Subject to the terms herein, there is no limit to the number of referrals an individual can submit, or eligible bonus payouts for Qualified Referrals an individual may receive, while the Program is in effect. Each Bonus Payout will be made by direct deposit. Referrer must enroll in the Toast Local Partner Advocates Program Portal (“Partner Portal”), and provide a W-9 and ACH information, in order to receive the Bonus Payout and timely payment of the Bonus Payout is dependent on timely enrollment in the Referral Portal.

If a referrer does not enroll in the Partner Portal and provide the information needed to receive a Bonus Payout (or supplemental Bonus as described below) within one year after submitting a Qualified Referral, the referrer shall not receive a Bonus Payout for that Qualified Referral.


Local Partner Advocates Status

There are three tiers of status for those who participate in Toast’s Local Partner Advocates Program. You must be enrolled as a Local Partner Advocated in the Partner Portal to participate. Subject to these qualifications for each tier:

  1. Starter: Local partner advocate who has less than 3 Qualified Referrals live on Toast.
  2. Premier: Local partner advocate who has 3+ Qualified Referrals live on Toast per year (evaluated annually).
  3. VIP: Local partner advocate who has 10+ Qualified Referrals live on Toast per year (evaluated annually).


Limited Time Offers


July Mountain West Contest Rules and Winner Notification: The top 5 local partner advocates submitting  the most Qualified Referrals (as defined above) for Colorado, Utah, Washington, and Idaho restaurants between July 1, 2023 and August 31, 2023 are eligible for an invite to Toast’s “Top Partner Dinner” and will receive a Toast swag box (“July Promotion”). To receive this July Promotion, each Qualified Referral must enter into a Merchant Agreement Initial Order Form with Toast for POS services, and go live, processing transactions on the Toast platform for at least seven days on or before August  31, 2022. Winners of the July Promotion will be notified via email sometime on or around Monday September 4, 2023. The Top Partner Dinner is tentatively scheduled for September 27, 2023 (date is subject to change). Winners will have seven (7) days to acknowledge receipt of the winning notification. If the July Promotion  is not claimed within the seven (7) day time limit, Toast may select an alternate winner with the next highest number of Qualified Referral submissions during the eligible period. The July Promotion (dinner and swag box) has an approximate retail value of $200 USD or its equivalent.  Toast is not responsible if the winner is unable to attend the Top Partner Dinner or the swag box is lost, stolen, destroyed or used without permission. If the swag box  is lost or stolen, it will not be replaced. The winner is solely responsible for paying all federal, state, local, withholding, and income taxes and any other costs and expenses not expressly covered by Toast in these rules, regardless of whether a prize is used in whole or in part. Any prize details not specified within these terms will be determined by Toast in its sole discretion. Any incidental expenses associated with the prize not specified herein are the winner’s sole responsibility.
The prize may not be assigned or transferred and must be accepted as awarded. You may not request cash or a substitute prize; however, Toast reserves the right to substitute a prize with another prize of comparable or greater value if the prize is not available for any reason, as determined by Toast  in its sole discretion. Any difference between stated approximate retail value and actual value of a prize will not be awarded. The prize will be awarded “AS IS” and WITHOUT WARRANTY OF ANY KIND, express or implied (including, without limitation, any implied warranty of merchantability or fitness for a particular purpose).
Eligibility: Eligibility to participate in the July Promotion is limited to individual persons at least eighteen (18) years of age as of July 1, 2023. Eligible participants must not be directly involved in the planning or execution of the July Promotion.  The July Promotion is open to legal residents of 49 of the 50 United States (excluding Rhode Island), void in Rhode Island and where prohibited, and shall be restricted by all applicable federal, state and local laws and regulations that may apply.
RELEASE AND LIMITATION OF LIABILITY: By participating in the July Promotion, you agree to release and hold harmless Toast and its parent, subsidiaries, affiliates; and each of their respective officers, directors, employees, and agents (the “Released Parties”) from and against any claim or cause of action arising out of participation in the July Promotion or receipt or use of the prize, including, but not limited to: (a) technical errors related to computers, servers, providers, or telephone, or network lines; (b) printing errors; (c) lost, late, postage-due, misdirected, or undeliverable mail; (d) errors in the administration of the July Promotion or the processing of entries; or (e) injury or damage to persons or property. You further agree that in any cause of action, the Released Parties’ liability will be limited to the cost of entering and participating in the July Promotion and in no event shall the Released Parties be liable for attorney’s fees. You waive the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages. You agree to waive any right to claim ambiguity in these official rules. The provisions of the Contracts (Rights of Third Parties) Act 1999 shall not apply to this agreement.


With respect to Local Partner Advocates who are designated as “Premier” or “VIP” status in our program, for any Qualified Referral submitted between November 3, 2022 and December 31, 2022, active Premier and VIP local partner advocates are eligible for an increased bonus payout of $750 per Qualified Referral (as defined above). To receive this increased Bonus, each Qualified Referral must enter into a Merchant Agreement Initial Order Form with Toast for POS services, and go live, processing transactions on the Toast platform for at least seven days on or before December 31, 2022.


Toast reserves the right to modify these Terms or terminate the Program at any time, in its sole discretion, without notice.

By joining the program, I agree to the Program's Terms and Conditions and acknowledge that my information will be processed in line with Toast's Privacy Statement

Refer with confidence.
Get rewarded.


  • Built for small to medium sized businesses who support restaurant operations across accounting, consulting, foodservice, IT, marketing, real estate, and more
  • Access tools that make it easy for you to introduce Toast to your clients and colleagues
  • Become eligible to receive a cash bonus for each restaurant you refer who goes live with Toast 
  • Stay up-to-date on progress in your referral’s Toast journey
  • Unlock even more benefits the more often you refer with Toast


Learn more about the program.